Frequently Asked Questions (FAQ) for Cultural Responsiveness Training

Here are some of the common questions we are being asked:

Is there a demo version available for me to look at?

Yes, if you would like to look at the training before purchasing our course for your organisation or training institute, please book a consultation session with us to discuss further. The Demo version is only available for Levels 1  and 2.

Is there a time limit to complete the levels?

We allow 12 months to complete the levels from the time you begin each course. (we can extend this for an administration fee)

I’m not in the allied health industry; will this course be relevant to me?

Yes. While IAHA is a national, member-based Aboriginal and Torres Strait Islander allied health organisation – leading in sector workforce development and support, our primary focus is to improve the health and wellbeing of Aboriginal and Torres Strait Islander people. Accordingly, we have designed The IAHA Cultural Responsiveness Training to suit many organisations across various industries to achieve this goal. We use examples related to different health industries; however, we can tailor the course to suit your needs and circumstances. What is most important to us is that you understand the theories and work towards your own cultural experience and translate this across to others.

Suppose you or your organisation regularly interacts with Aboriginal and/or Torres Strait Islander people or has staff or colleagues who identify as an Aboriginal and/or Torres Strait Islander person – so really, all of us! In that case, this course is for you! We recommend that The IAHA Cultural Responsiveness Training course be completed as a starting point to make yourself more culturally aware and your workplace a culturally safe and responsive environment.

How is the training hosted for delivery?

At IAHA, we have our own Learning Management System (LMS). This hosting platform allows each participant to receive login details to access their own Student Portal. They can be assigned and complete various levels at their own pace.  You can nominate a staff member to be a Group Administrator who can then enrol your staff and report regularly on progress. This way you are in control of who is doing the training. 

How much does the training cost?

The price per person for Levels 1, 2, and 3 as a complete package is $700 + GST. There are discounts available for bulk purchases for orders over 100 participants. You can also purchase levels 1 or level 1 & 2 as individual purchases. Please email to arrange a time to discuss pricing options or if you would like to speak to us about setting up a yearly subscription for larger organisations and universities. If you are ready to purchase online you can do so HERE

How much support and feedback do you provide, given that the course is mainly online?

We’re always here to help. The IAHA Facilitators who run this course are passionate about what they do and understand the importance of the support that the participants require. Please email us at

Level 1 and 2 are self-paced online training, and Level 3 is a LIVE interactive 4 hour workshop run by 2 x IAHA Facilitators. These are available to book throughout the year at various times of the day/week. (recordings available for those who register for a session) Once you have completed the homework for level 3 you receive your certificate via email. Private organisations can choose their own Level 3 Workshop date/time for a fee and according to availablity. 

Can I enrol and start the training right away?

Yes! Go here and sign up straight away if you are ready with credit card to purchase online.  OR email us at to set up a group enrolment.