Frequently Asked Questions (FAQ) for Cultural Safety Training

Here are some of the common questions we are being asked:

Is there a demo version available for me to look at?

Yes, if you would like to look at the training before purchasing our course for your organisation or training institute, please book a consultation session with us to discuss further. Unfortunately, the Demo version is only available for Levels 1  and 2.

Can we have modules tailored to our specific workforce context?

Yes. Level 1 is fairly broad. It is beneficial and relevant to all industries. For Level 2, we can arrange to tailor the content to the needs and circumstances of your workplace. Alternatively, we can add a component specifically for your organisation. Please note that this would incur an additional charge upon consultation before engaging in the course. Our Level 3 is often tailored to the context of the audience, and for Level 4, we always consult with the organisation before commencing.

Is there a time limit to complete the levels?

We allow six months to complete the levels from the time you enrol.

I’m not in the allied health industry; will this course be relevant to me?

Yes. While IAHA is a national, member-based Aboriginal and Torres Strait Islander allied health organisation – leading in sector workforce development and support, our primary focus is to improve the health and wellbeing of Aboriginal and Torres Strait Islander people. Accordingly, we have designed The IAHA Cultural Responsiveness Training to suit many organisations across various industries to achieve this goal. We use examples related to different health industries; however, we can tailor the course to suit your needs and circumstances. What is most important to us is that you understand the theories and work towards your own cultural experience and translate this across to others.

Suppose you or your organisation regularly interacts with Aboriginal and/or Torres Strait Islander people or has staff or colleague who identifies as an Aboriginal and/or Torres Strait Islander person – so really, all of us! In that case, this course is for you! We recommend that The IAHA Cultural Responsiveness Training course be completed as a starting point to make yourself more culturally aware and your workplace a culturally safe and responsive environment.

How is the training hosted for delivery?

At IAHA, we have our own Learning Management System (LMS). This hosting platform allows each participant to receive login details to access their own Student Portal. They can be assigned and complete various levels at their own pace. You may wish to brand or co-brand your Portal to meet your organisational needs. We can also assign a training manager to ensure the participants stay on top of their required training. We are happy to offer this service, and set-up fees can be negotiated when we provide you with a proposal.

How much does the training cost?

The price per individual for Levels 1. 2, and 3 is $350 + GST. There are discounts available for bulk purchases for orders over 100 participants. Please book a consultation to discuss pricing for each of the levels separately or if you would like to speak to us about setting up a yearly subscription.

How much support and feedback do you provide, given that the course is mainly online?

We’re always here to help. The IAHA Facilitators who run this course are passionate about what they do and understand the importance of the support that the participants require. Please email us at

Level 1 and 2 are self-paced online training, while Level 3 is a highly interactive workshop run by IAHA Facilitator. During the Level 3 workshop, we encourage you to be engaged and join in the discussion. It is also a great opportunity for you to seek additional support if you need it. The IAHA Facilitators will also provide you with feedback once you hand in your homework to receive your certificate – you can use this touchpoint to discuss your needs further.

Can I enrol and start the training right away?

Yes! We would love to have you on board; email us at if you would like to commence.

Can I complete this course as an individual, or is it only for organisations and their staff?

We are gearing up to cater to you and can’t wait to embark on this journey with you. Register your interest by emailing us at