Frequently Asked Questions (FAQ) for Cultural Responsiveness Training

Here are some of the common questions we are being asked:

Is there a demo version available for me to look at?

Yes, if you would like to look at the training before purchasing our course for your organisation or training institute, please book a consultation session with us to discuss further. The Demo version is only available for Levels 1  and 2.

Can we have modules tailored to our specific workforce context?

Yes. Level 1 is fairly broad. It is beneficial and relevant to all industries. For Level 2, we can arrange to tailor the content to the needs and circumstances of your workplace. Alternatively, we can add a component specifically for your organisation. Please note that this would incur an additional charge upon consultation before engaging in the course. Level 3 can be purchased as a tailored version separately if this is something that would suit your organisation. 

Is there a time limit to complete the levels?

We allow 12 months to complete the levels from the time you enrol (this can be extended for a fee).

I’m not in the allied health industry; will this course be relevant to me?

Yes. While IAHA is a national, member-based Aboriginal and Torres Strait Islander allied health organisation – leading in sector workforce development and support, our primary focus is to improve the health and wellbeing of Aboriginal and Torres Strait Islander people. Accordingly, we have designed The IAHA Cultural Responsiveness Training to suit many organisations across various industries to achieve this goal. We use examples related to different health industries; however, we can tailor the course to suit your needs and circumstances. What is most important to us is that you understand the theories and work towards your own cultural experience and translate this across to others.

Suppose you or your organisation regularly interacts with Aboriginal and/or Torres Strait Islander people or has staff or colleagues who identify as an Aboriginal and/or Torres Strait Islander person – so really, all of us! In that case, this course is for you! We recommend that The IAHA Cultural Responsiveness Training course be completed as a starting point to make yourself more culturally aware and your workplace a culturally safe and responsive environment.

How is the training hosted for delivery?

At IAHA, we have our own Learning Management System (LMS). This hosting platform allows each participant to receive login details to access their own Student Portal. They can be assigned and complete various levels at their own pace.  You can nominate a staff member to be a Group Administrator who can then enrol your staff and report regularly on progress. This way you are in control of who is doing the training. 

How much does the training cost?

The price per person for the whole package including Levels 1. 2, and 3 is $700 + GST. There are discounts available for bulk purchases for orders over 100 participants. Please email to arrange a time to discuss pricing for each of the levels separately or if you would like to speak to us about setting up a yearly subscription. If you are ready to purchase online you can do so HERE

How much support and feedback do you provide, given that the course is mainly online?

We’re always here to help. The IAHA Facilitators who run this course are passionate about what they do and understand the importance of the support that the participants require. Please email us at

Level 1 and 2 are self-paced online training, and Level 3 gives you two options to complete; if you are someone who would rather the interactive workshop run by IAHA Facilitator then you can book into one of our Level 3 training sessions on the calendar.   If you are too busy and the dates don’t match up for you there is a recorded version for you to complete level 3 as well.   Once you have completed the homework for level 3 you receive your certificate via email. 

Can I enrol and start the training right away?

Yes! Go here and sign up straight away if you are ready with credit card to purchase online.  OR email us at to set up a group enrolment.