FAQ’s for Cultural Responsive Training delivery

Here are some of the common questions we are being asked:

Is there a demo version available?

We are in the process of setting up a sample lesson so you can see how it looks and get a feel for the content, especially when you may be purchasing for staff or students. Once this is ready for use we will have it up on the website for people to request. 

Can we have modules tailored to our specific workforce context?

In Level 3 & 4 the live hosted and facilitator led sections will always be tailored to the context of your workforce.  This is why we don’t have a standard roll out course the same for everyone available online. It’s important to us that we are teaching cultural responsiveness that works for your industry or for the workforce that the participants will be graduating into.  In addition to this we can create a lesson as an add on specifically for your workforce or your profession.  The course creative team would work with your organisation to deliver a module that would include your terminology and organisational practices to ensure the training was relevant in real time.  This would be at an additional cost to the current lesson.

Is there a time limit to complete the levels?

  • If you are a university each student has 12 months to complete Levels 1 – 3 ,
  • If you are a company or organisation we would negotiate the best time frame of completion prior to enrollment that suits your staffing arrangements.

Who is this training best suited for?

Whilst IAHA supports Allied Health Students & Graduates our content is also relevant to any workforce that is delivering services to Aboriginal & Torres Strait Islander people which in this country would be everyone.  The theory that we teach in this course is about the individuals cultural identity and how this impacts on others within the workforce and through the service they deliver.

How is the training hosted for delivery?

IAHA has its own LMS hosting platform which means that each participant would receive login details to access their own student portal to complete the various levels they have been assigned.   We can also brand each portal to the company or university purchasing this course and simply upload the levels as per negotiated terms.  This means you can assign a training manager to oversee the staff or students as they are completing the course.   If you do require branding of your own company portal this does require a set up fee which can be negotiated with proposal.

How much does this cost?

Whilst each level does have a separate cost you can also receive a discount if you pay per person upfront for the whole course package which would include all Level 4 components.  There are a few variable to the costing which is why we don’t advertise set fees on the website however we can mention that the price is costed out per participant or user login.  You could purchase 15- 100 user logins for level 1 – 3 and have 12 months to use them should that work for you as an example.  Another example: 101 – 250 user logins for Level 1 – 3 and have two years to use them if that works with your situation. 

How much support and feedback is there from Facilitators given that this is online?

Level 1 & level 2 is online and if you need any kind of feedback or questions answered we are always happy to answer emails or have phone calls with students to support you through these two levels.  Level 3 we are calling blended which means there are live hosted webinars so you will have facilitator led discussions.  We will also be offering online live hosted yarning sessions for your group in between Level 2 & Level 3 or in between Level 3 & 4 depending on what you choose to complete.  These yarning sessions are led by Indigenous facilitators exclusive to your own individual groups  and are part of the package.

Is this training ready to go now?

  • Level 1 will be ready for enrollments  by 1st November 2020
  • Level 2 will be ready for enrollments by 1st December 2020
  • Level 3 will be ready for enrollments by 1st February 2021
  • Level 4 will be determined by you and delivery capabilities

However we are accepting enrollments now and setting up your user login details ready to go.

How do find out more about my own proposal?

Please email Charlie Giles Business Manager at charlie@iaha.com.au or phone (02) 6285 1010 for your own personalised proposal and for any other questions that have not been covered here as yet.