IAHA Consulting delivers cultural safety training based on an evidence based Cultural Responsiveness in Action Framework. 

The IAHA Cultural Safety training is action orientated, strength-based and focuses on critical self-reflective practice identifying one’s impact on another.    It is interactive and centres around three driving principles ‘what do we need to know, who do we need to be and how do we transform behaviours and systems in order to be culturally safe and responsive in meeting the needs of Aboriginal and Torres Strait Islander peoples. The training is delivered over one or two days focused on the ‘HOW TO and ACTION’ with key capabilities supporting individual, team, organisational and/or systems transformation.

Our program is known as Cultural Responsiveness in Action.

The content has been extensively researched and the approach to delivery is complemented by the lived experience of the highly skilled Aboriginal and Torres Strait Islander facilitators IAHA has at its disposal. The Program has been delivered to, and well received by, a wide range of organisations and corporate entities including but not limited to:

  • Occupational Therapy Australia Board
  • Speech Pathology Australia members
  • Cancer Australia
  • WA Country Health Allied Health Regional Team, Kununurra WA
  • NSW Outback Division of General Practice, Bourke NSW
  • Cairns and Hinterland Hospital and Health Service, Social Work and Liaison team
  • Health Workforce Queensland
  • Western NSW Primary Health Network
  • NSW Justice Department
  • University of Canberra
  • Flinders University of Adelaide


IAHA Cultural Responsiveness training focuses on how to build cultural safety and how to deliver culturally safe and responsive care and services in practical ways and how to transform and influence culturally safe and responsive action that is contextualised to professional/individual, service or organisation by addressing some of these key points:

  • provide a mechanism for culturally responsive leadership through behaviour and attitude transformation so that individuals and organisations can better understand and act upon culturally responsive ways of knowing, being and doing.
  • offer practical, action-based and solution-focused ways forward for individuals, organisations and services to improve their capability to meet the health and wellbeing needs of Aboriginal and Torres Strait Islander peoples.
  • be strengths based, exploring what works and what could work better within the participant’s context; and
  • understand cultural safety and the impact of racism on another person that affects their health and wellbeing outcomes.

We have two options for delivery of Cultural Responsiveness in Action Workshops

One Day Intensive

In one full day participants will get the opportunity to be introduced to the capabilities as referred to in the IAHA Framework (see figure) and unpack the action-oriented approaches to addressing cultural safety on a daily basis. Participants will walk away with a new awareness to their own cultural identity and an outline of commitment to making personal changes required to create a cultural safe environment for Aboriginal & Torres Strait Islander peoples.

Two Day Intensive and Operational planning sessions

Participants will cover off the one day intensive (above) and continue into the bigger topics that need to be unpacked for the creation of an extensive Culturally Safe Action Plan for the individual and the organisation. The second day will allow the organisation to focus on the changes that need to be made within the day to day operation to deliver a culturally safe service within the workforce

COVID update:

Due to the COVID outbreak and the need for ongoing regulations around safety and well being of participants, we have postponed the delivery of face to face Culturally Responsive training for 2020 and are now looking towards booking any of our current and upcoming clients into the 2021 training calendar.   We have also begun to develop an online blended training platform which will allow for facilitators and participants to connect through a real-time platform including breakout sessions and activities to be completed.  Whilst this is still in development we are hoping to have this available by October 2020.  

If you would like further information about our workshops and delivery methods please hit the CONTACT US button above and complete the form so you can request our Cultural Responsive Framework document for immediate download and we will contact you with more information.