What’s the project about?

The ITC program supports Aboriginal and Torres Strait Islander people who live with complex chronic conditions to manage their conditions and to access and coordinate the health care they need. To improve access to culturally safe and responsive care and outcomes under the ITC program, the Improving Cultural Competency of Mainstream Primary Care project will provide cultural safety training and other support to mainstream primary health care providers across Northern Queensland.

How’s the project being delivered?

Indigenous Allied Health Australia (IAHA) is a national, community-controlled Aboriginal and Torres Strait Islander health workforce organisation. IAHA was announced as the successful provider for the Improving Cultural Competency of Mainstream Primary Care project.

IAHA’s approach to cultural safety is informed by our evidence-based Framework, the IAHA Cultural Responsiveness in Action Framework. The Framework takes a strengths-based approach and centres on critical self-reflect practice, teaching across six capabilities to support learners to understand: 

• What do we need to know to be more culturally safe and responsive (knowing); 
• Whom do we need to be (being); and 
• How do we transform behaviours and systems to be culturally safe and responsive in meeting Aboriginal and Torres Strait Islander people’s needs (doing).

The project will facilitate access to IAHA’s industry-leading cultural training as well as specific resources, which will be developed in partnership with communities in Northern Queensland.

What training is available?

Services in the NQPHN region will have access to online learning modules, which you can work through at your own pace. The online learning provides national context to the health and wellbeing of Aboriginal and Torres Strait Islander people and communities, introduces the IAHA Cultural Responsiveness in Action Framework and important concepts in cultural safety, and encourages learners to start planning to be more culturally safe in their practice. 

In addition to the online learning, workshops will be hosted to learn further, share knowledge, and develop practical strategies to be more culturally safe and responsive in working with Aboriginal and Torres Strait Islander people. Face-to-face and online facilitated sessions will be available; see below for more information.

More information about IAHA’s training is available here. You can view this short video to learn more.

How do we enrol? 

To enrol you and your team into IAHA’s Cultural Responsiveness Training Program – at no cost to you or your practice – please contact training@Iaha.com.au. 

To support your enrollment, please provide all staff’s names and contact email addresses and include NQPHN ITC in the email’s subject line.

CPD Accreditation with the Royal Australian College of General Practitioners

IAHA’s Cultural Responsiveness in Action training modules have been accredited for CPD hours with the Royal Australian College of General Practitioners (RACGP) under Activity ID 948076. Fellows can claim 9 hours of educational activity and 1 hour of reviewing the performance of the RACGP 2023-25 CPD program. To claim CPD, you will be required to complete the evaluation form available here, including your name and RACGP number. A CPD attendance certificate will be issued to you within a fortnight of completion.

When and where are workshops being held?

Face-to-face workshops will be held at various sites across the NQPHN region in the 2024-25 financial year. IAHA encourages all workshop participants to complete levels one and two online before attending face-to-face workshops to get the most out of the sessions.

More information will be added to this website and sent to services.

Are you experiencing challenges with the training?

Please get in touch with the training team at training@iaha.com.au for support. 

IAHA is committed to continuous quality improvement. If you have any feedback, please let us know via email or call (02) 6285 1010.