What’s the project about?

The ITC program supports Aboriginal and Torres Strait Islander people who live with complex chronic conditions to manage their conditions and to access and coordinate the health care they need. To improve access to culturally safe and responsive care, and to improve outcomes under the ITC program, the Improving Cultural Competency of Mainstream Primary Care project will provide cultural safety training and other supports to mainstream primary health care providers across Northern Queensland.

How’s the project being delivered?

Indigenous Allied Health Australia (IAHA) is a national, community controlled Aboriginal and Torres Strait Islander health workforce organisation. IAHA were announced as the successful provider for the Improving Cultural Competency of Mainstream Primary Care project.

IAHA’s approach to cultural safety is informed by our evidence-based framework, the IAHA Cultural Responsiveness in Action Framework. The Framework takes a strengths-based approach and centres on critical self-reflect practice, teaching across six capabilities to support learners to understand: 

• What do we need to know to be more cultural safe and responsive (knowing); 
• Whom do we need to be (being); and 
• How do we transform behaviours and systems to be culturally safe and responsive in meeting Aboriginal and Torres Strait Islander people’s needs (doing).

The project will facilitate access to IAHA’s industry leading cultural training as well as specific resources which will be developed in partnership with communities in Northern Queensland.

What training is available?

Services in the NQPHN region will have access to online learning modules which can be worked through at your own pace. The online learning provides national context to the health and wellbeing of Aboriginal and Torres Strait Islander people and communities, introduces the IAHA Cultural Responsiveness in Action Framework and important concepts in cultural safety, and encourages learners to start to plan for how to be more culturally safe in their practice. 

In addition to the online learning, workshops will be hosted to further learn, share knowledge and to develop practical strategies to be more culturally safe and responsive in working with Aboriginal and Torres Strait Islander people. Face to face and online facilitated sessions will be available, see below for more information.

More information about IAHA’s training is available here and you can view this short video to find out more.

How do we enrol? 

To enrol you and your team into IAHA’s Cultural Responsiveness Training Program – at no cost to you or your practice – please contact training@Iaha.com.au. 

To support your enrolment, please provide the names and contact email addresses for all staff and include NQPHN ITC in the email subject line.

When and where are workshops being held?

Face to face workshops will be held in various sites across the NQPHN region in the 2023-24 financial year. To get the most out of the sessions, IAHA encourage all workshop participants to have completed levels one and two online before attending face to face workshops.

More information will be added to this website and sent to services.

Are you experiencing challenges with the training?

Please contact the training team at training@iaha.com.au for support. 

IAHA are committed to continuous quality improvement. If you have any feedback, please let us know via email or call (02) 6285 1010.